Why Shop With Donori?

Free shipping on All orders · Secure SSL checkout · Easy 30 day returns · Multiple payment options

Free Shipping

Secure Checkout

30 Day Returns

Multiple Payments

Frequently Asked Questions

Everything you need to know about Donori dresses, orders, shipping, returns, and payments.

Do you ship internationally?

We currently ship exclusively within the United States.

How much does shipping cost?

Free standard shipping on all US orders, with no minimum purchase required.

How long does delivery take?

Handling takes 1–2 business days and transit takes 7–13 business days. Total estimated delivery is 8–15 business days, excluding weekends and US public holidays.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and link. Allow 24–48 hours for tracking updates.

Can I cancel my order?

Email support@donori.shop immediately with your order number before fulfillment to request cancellation and a full refund. Once a tracking number is generated, the order cannot be canceled; request a return after delivery.

What is your return policy?

Request a return within 30 days of delivery. Items must be unworn, unused, with original tags and packaging. Email support@donori.shop for approval before sending a return.